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Membership Community Management System

We understand the speed at which technology evolves. A website that was cutting edge last year will now have become obsolete. Our Django-inspired, Cloud-based Membership CMS will create a website, tailored to your organization, and allows you to make changes as and when you see fit. We will take care of the tricky early stages, the site’s actual construction, and through close contact with your organization, we will build you a dynamic, professional site that suits your organization’s Community Management needs.

Membership CMS main functions

 

Website Content Management

Our content management system (CMS) is easy to use. It doesn't have lots of complications, distractions extra gubbins that you need to spend ages training for. It is designed to be used efficiently in a working environment by non technical people.

Features
  • Simple and user friendly interface
  • Modular webpage build
  • Auto-generated newsletter
  • Images, videos and google maps
  • SEO friendly
  • Customisable workflow
  • Multilingual
  • Move and reuse sections of a page
  • File management
  • Multiple templates

 

Membership Management

Our Membership and Community Management Software is a cloud-based content management system. We offer it as software as a service (SaaS), and is designed to let organisations of any size have full membership functionality on a monthly service fee.

Features
  • Fully integrated with your website 
  • Easy editing interface 
  • Basic member functionality with normal standard & custom fields 
  • Premium member payment system; chases payments, allows for invoice payments based on allotted dates etc. 
  • Membership Pack Fulfilment system 
  • Registration of members’ interests (custom taxonomy & folksonomy) 
  • Customer service section - basic info fields as well as custom Track correspondence with individual members 
  • Group users together - committees, specific disciplines etc. 
  • User permissions, granular or cascading 
  • Invoicing system - full invoicing can also be enabled for all transactions 
  • CPD with option for verification of hours by other members 
  • Partners 
  • E-commerce for courses, events, books, reports etc. 
  • CMS News and newsletter 
  • Courses/Events booking (with e-commerce) 
  • Easy data upload and backup 
  • Secure Integration with reports viewer 
  • Extensive security options, with granular levels of permissions 
  • Sales reporting with finance package export option 
  • Member surveys - additional information can then be added to members’ profiles through these surveys 
  • Personalised content 
  • Knowledge System

We provide full support and access to our community and support system. In addition to this, training can be given to our clients to ensure that the set-up and configuration of your system is as straight-forward as it is to run. You can contact our support team vie email, phone and the support hub, where we monitor requests and you can view our other clients’ support requests.

 

Event Management

Membership CMS Event management removes all the administration responsibilities from the creation and management of an event for your organization, and passes them on to us. It is extremely useful when your organization is regularly organizing a lot of events and needs to promote them to the website’s visitors. 

Features
  • Create multiple types of events
  • Display events in categories or by calendar
  • Auto-inform categories or all members
  • Upsell products during event booking
  • Integration with existing payment gateways or setup of new payment gateway
  • Auto-generated reminders for partially completed event entries
  • Client side transaction history
  • Event reporting

With our events system, we will take care of the administrative and technological side of the event, leaving you free to ensure it all runs smoothly. It doesn’t matter if you’re organizing an exclusive AGM, a seminar for a specific group of members, or a charity fundraiser for your entire membership base, our system will ensure that the administration side of things is taken care of, leaving you to focus on making sure the event is as fantastic as it deserves to be.

 

The Service Fee

The monthly service fee allows our clients to pay a simple combined fee for the use, hosting, warranty and maintenance for the Membership CMS. Our system of charging is designed to help our customers have the best possible systems which scale with their businesses and are kept bang up-to-date by Kentonfrank.

This enables us to charge low start-up costs and gives our clients the peace of mind that they are not going to have a website or technology problem further down the line. 

The service fee is subject to a monthly minimum, and the percentage and fees are stated in the work order agreement schedule.

The service fee includes: 

  • A service level agreement - this is a set of standards and commitments encompassing the service Kentonfrank will provide.  
  • Fully managed hosting - this covers the hosting and database maintenance that we undertake on your behalf. 
  • Ongoing system upgrades - as and when we update or upgrade our core systems, we will push them to your website (subject to compatibility testing).